Shipping & Returns
Fast, reliable delivery and a hassle-free 30-day money-back guarantee on every order.
Fast Delivery
Free UK shipping on orders over £50. Standard delivery in 2–3 business days.
International Shipping
We ship to 30+ countries. Rates and delivery times calculated at checkout.
30-Day Guarantee
Not satisfied? Return within 30 days for a full refund. No questions asked.
Shipping
All orders are dispatched within 24 hours, Monday–Friday. Order by 2pm for same-day dispatch.
Returns
Contact us
Email support@avadrink.com with your order number within 30 days of delivery.
Ship it back
We'll provide a prepaid return label. Pack the product in its original packaging.
Get your refund
Once received, your refund is processed within 5–7 business days to your original payment method.
Common questions
Can't find your answer? Get in touch.
ShippingHow much is shipping?
UK: Free on orders over £50, otherwise £3.99. Express next-day: £5.99. International rates are calculated at checkout.
ShippingWhen will my order arrive?
UK standard: 2–3 business days. UK express: next working day (order by 2pm). International: 5–14 business days depending on destination.
ReturnsHow do I return a product?
Email support@avadrink.com with your order number. We'll provide a prepaid return label and process your refund within 5–7 business days of receiving the return.
ShippingWhat if my package is lost?
Contact us and we'll investigate with the carrier. If your package cannot be located, we'll send a replacement at no extra cost.
ShippingCan I change my delivery address after ordering?
Contact us as soon as possible. We can update the address if the order hasn't been dispatched yet.